If you have any questions about our products or just need some advice, please get in touch via our form below as its the quickest way to reach us and for us to respond. We aim to respond to all messages before the end of the working day or the next working day if outside business hours. Check out our knowledge base for frequently asked questions. Check out what others are saying about our service here.
Please feel free to call us - our number is 01633 328003 or send a message using our TXT service from your mobile on 07520 633 313. Opening Hours 10am to 4pm, Monday to Friday. We operate an answer phone while we are closed, but please feel free to leave us a message and we will return your call as soon as possible.
As a thank you to our customers for purchased from us, we have introduced our Reefphyto loyalty points scheme.
What this means is that every time you make a purchase, you will be allocated 10 loyalty points for every £1 that you spend (excluding P&P) These will accumulate in your online account, which you can view at any time by logging in.
You MUST be logged into your account in order to earn Loyalty Points. If you do not already have a Reefphyto account, please setup an account on our site before placing your first order.
Occasionally there will be additional loyalty points allocated to purchases.
These will be notified to you at the time of purchase, and also in promotional material sent to you, alerting you to the fact that there is a current or pending loyalty point promotion
Only one discount code can be entered per order to be shipped. Multiple orders can be placed and discount codes applied but all orders to the same destination will be shipped separately.
Points cannot be redeemed for cash, unless against purchases.
Loyalty points are automatically deleted from your account without notice if older than 12 months.